Nipa Technology Co., Ltd.
Nipa Cloud is the #1 OpenStack public cloud provider in Thailand.
We have our own data center and develop our software platform called Nipa Cloud Space (NCS). NCS is built with OpenStack (opensource) and serves as NIPA Public Cloud. We are also an expert at building Private Cloud platforms for both the government and private sectors.
Our mission is to help our clients grow and improve with us. We are always looking for people with the passion to make a meaningful impact in the digital transformation era locally and globally.
Cloud Solution: https://www.nipa.cloud/; https://th-th.facebook.com/nipacloud/
Objectives of this Role
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
- Build software and systems to manage platform infrastructure for public cloud and applications
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
- Provide primary operational support and engineering for multiple large distributed software applications
- Improve reliability, quality, and time-to-market of our suite of software solutions
- Work with Process on ISO27001/2000
Daily and Monthly Responsibilities
- Gather and analyze metrics from both operating systems (centos, ubuntu, freebsd, windows server) and virtualization technology (openstack, proxmox)
- Participate in system design consulting, platform management production system through application reviews, capacity planning, and performance tuning.
- You enjoy hands-on troubleshooting in a distributed Linux systems environment and are comfortable in tracing problems through applications, systems and networks.
- Use your analytical skills to identify issues, propose solutions and deliver successful resolutions and use monitoring tools zabbix prtg cacti etc.
- Support team members throughout the cloud operations organization, being a prime escalation point and Tier 2 cloud infrastructure engineer ticket queue use tools freshdesk and clickup
Required Skills and Qualifications
- Bachelor’s degree in computer Science or related technical major, or commensurate experience
- Advanced experience with System Engineer with Linux and Windows (Ubuntu, CentOS, RedHat,Windows Server)
- Experience with cloud or virtualization at least two Helm, Docker, Kubernetes, AWS, Azure, Google Cloud, OpenStack, OpenShift, VMware vSphere
- Advanced of experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related)
- Experience with distributed storage technologies like NFS, Ceph, S3 as well
- Exposure with one of the following relational databases MySQL, MariaDB, Percona, MongoDB
- Develop and maintain installation and configuration procedure
- Deploy applicable server patches and perform system backups
- Scripting in Ansible, Shell, Perl, and Python to automate system
- A proactive approach to spotting problems, areas for improvement, and performance.
- Ability to handle and resolve critical customer issues/escalations, including on-call job rotations
- Strong network security fundamentals
- Hands-on, self-starter